For any issue that may occur with the Audio-Visual equipment, please create a ticket. Provide as much detail as possible. 

Classroom Support  

In-room support session with Faculty. Training in Audio-Visual equipment. Support for guests both in-person and remote. Any request for after-hours support must be made at least two weeks in advance to ensure our staff can plan accordingly to cover.  

Event Support/Classroom Support 

GSE-IT can support in-person events, as well as in-person and virtual classes (only in GSE spaces) Please submit a ticket to make a request for support. Please give four weeks' lead time to ensure staff can be scheduled.  

Virtual Spaces 

Meetings

Meetings are designed for real-time collaboration and conversation between a group of peers. 

Meetings are best used for smaller, collaborative efforts, rather than a structured one-to-many presentation. 

Webinars

Webinars are designed for presentation style meetings, where most attendees are “view only.”

Attendees can join the event but can only participate via text-based Q&A or Chat. Live Event mode allows multiple, virtual presenters who can share audio, webcams, and their screens to present content.