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Students

Before you arrive on campus

1. Register Your PennKey

PennKey is an identity verification system used to limit access to a wide range of electronic services to eligible members of the Penn community. Your PennKey consists of a username and password selected by you. Because much of what you do at Penn will require a PennKey, you should select and register it as soon as possible.

Register your PennKey.

2. Secure your account with Two-Step Verification

Two-Step Verification provides an added layer of protection when accessing PennKey-protected web sites and applications. After you log in with your PennKey and password, you’ll use a device in your possession to verify your identity.

With Two-Step, your data is protected, even if your PennKey password is compromised.

Learn more about how to set up Two-Step Verification.

3. Get your O365 account for your upenn.edu email (and more!)

Initial Email Setup

Accepted GSE students will receive a Penn O365 Email account AFTER they have successfully created and registered their PennKey.

Please wait 2-3 business days after creating your PennKey and then follow the instructions below for accessing email.

How to setup your Penn O365 email account:

If you have waited 3 business days and you do NOT have access to your Penn O365 email please reach out to GSE IT.


When you’re on campus

1. Setup AirPennNet Wireless network

You can setup AirPennNet before you arrive on campus. After updating your antivirus and system software, follow the instructions provided by central computing to connect to AirPennNet.

2. Do you need to get a computer?

Penn Computer Connection provides academic discounts to current students, faculty, full-time staff, and departments on a variety of computer products. You can enjoy significant savings on select products from Adobe, Apple, Dell, Lenovo, Microsoft, and other technology vendors.

3. Get your Penn Card at the PennCard Center

Currently enrolled students are eligible for a PennCard; bring a government photo I.D. to the PennCard Center. New students for fall semester should apply online at Campus Express; pickup at New Student Orientation. There is no charge for your initial PennCard. The PennCard Center is located on the second floor of the Penn Bookstore at 3601 Walnut Street. 

4. Connect to Penn’s wireless network: AirPennNet

The wireless Internet network on campus is known as AirPennNet. AirPennNet provides fast, secure Internet access to all faculty, staff, and students. To prepare your laptop for Penn GSE, you will need to configure AirPennNet on it first. Visit AirPennNet Wireless for full instructions. 

Note: AirPennNet requires a PennKey to connect. Visit this page if you have not setup your PennKey or cannot remember your password.

5. Browse and download free software

View a list of current, supported, and recommended computing software that is widely compatible and in broad use across the University. 

6. Visit your GSE Student Computer Labs and printers

The Student Computer Lab is located in Room 125 at the Graduate Education Building. The lab is only available to currently enrolled Penn GSE students using their PennCard. If you have an active GSE student affiliation and your card does not allow you access to the room, please contact facilities manager Terence Newby (GEB Room 002).

These machines run both Windows and MacOS X. To use any lab computer or kiosk, login with your PennKey. 

7. Need a repair on your device? Visit the Tech Center

The Tech Center provides computing support services to all students who live in Sansom Place East and West, off-campus, or in the Greek houses. The Tech Center is a walk-in support service facility located in Van Pelt Library, room G-102. Visit the Tech Center website for more information.